Using your NHS account or our online system, SystmOnline
There are other tasks you can do online, like:
- order repeat prescriptions
- view your test results
- see parts of your health record
- check or cancel appointments
- see your vaccination record
For these, you can use your NHS account or our online system, SystmOnline. You can access them using their websites or apps.
Setting up an NHS account
To set up your NHS account for the first time, you will need to set up an NHS login. Read about how to set up NHS login on the NHS website.
Once you have set up your NHS login, you can log in to your NHS account or download the NHS App onto your phone.
Setting up SystmOnline
To set up SystmOnline for the first time:
- visit the surgery with photo ID so we can confirm your identity
- we will give you a username and password
- go to SystmOnline or use the app to register
Online consultations
We have introduced an online service called ‘Patient Triage by Accurx’. Patients of the practice can use this service to request help for non-urgent medical problems and administrative queries (ordering prescriptions or fit notes). In most instances the practice will endeavour to respond to your query within 2 working days, if you have not received a response from the practice after this time period please contact us on 01472 246100.