What is Heidi Ai Medical Scribe?
Heidi is an advanced AI – Powered Medical scribe which has been made to support Healthcare providers in the documentation of medical consultations. During your appointment with a clinician, it listens to the conversation between you and the clinician, transcribes the information and generates clear, accurate clinical notes. It can also help the clinician in completing documents and dictating letters, ensuring nothing important gets missed. By Heidi assisting with these administrative tasks, it allows for the clinician to focus more fully on you and your care. This tool has been introduced to support your care in selected appointments. Heidi is a secure, NHS-compliant tool helps with documentation during consultations, enabling your clinician to focus entirely on listening, understanding your needs, and providing the best possible care.
Why are we using Heidi?
- Improved Interaction: Allows clinicians to focus solely on the patient during the consultation.
- Accurate Documentation: Helps create precise, clear, and detailed medical notes for the patient record.
- Time Efficiency: Streamlines administrative tasks, giving clinicians more time to spend with their patients.
Compliance – UK healthcare standards and does Heidi meet it? – We adhere to the UK’s stringent compliance frameworks and standards, ensuring the secure and responsible management of data for both the NHS and private practice. Our commitment extends to meeting the requirements of DCB0129, DTAC, DSPT, Cyber Essentials, and the Data Protection Act.
For detailed information on how Heidi Health maintains privacy and compliance, you can review their comprehensive compliance information. Please see link below: UK Data Compliance | Heidi Health
Protecting your Data
Your privacy and comfort are our top priorities. Heidi Health AI Scribe only processes information discussed during your appointment and operates within strict privacy and data protection regulations
- Data Security and Privacy: Heidi Health adheres to stringent UK compliance frameworks, including the Data Protection Act, UK GDPR, and NHS standards. This ensures that your personal information is handled securely and confidentially.
- Local Data Hosting: All data is hosted within the UK, enhancing security and compliance with local data protection regulations.
- Temporary Data Storage: Audio recordings used for generating notes are not stored permanently. They are processed and then deleted, ensuring your data remains private and secure.
Heidi Health AI Scribe only processes information discussed during your appointment and adheres to strict privacy and data protection standards.
Before it is used, your clinician will explain its purpose and ask for your verbal consent. You are free to decline or withdraw consent at any time.
Heidi does not make or store recordings, and it cannot access your medical history.
Your Control: If you prefer not to have Heidi Health AI Scribe involved, please do let your clinician know. This will not affect the quality of care you receive.